Waiting approval
7
Payroll, expenses, promotions, KYC
Open tasks
5
1 overdue
Spent this month
TZS 600,000
Expenses, excluding rejected
Calls today
2
60% resolved overall
Needs your approval
- Submitted
Payroll · November 2026
TZS 15,250,000
- Pending
Fuel – client visits Arusha
TZS 185,000 · David Massawe
- Pending
Laptop charger replacement
TZS 95,000 · Hassan Juma
- Proposed
Promotion · Baraka Mwakyusa
Senior Customer Agent
- Pending
KYC · Mariam Ally
low risk
- Pending
KYC · Peter Mrema
medium risk
- High
KYC · Kilele Supplies Ltd
high risk
Targets
View all- Resolve calls on first contact84%
- New customer accounts73%
- Reduce monthly expenses105%
- Open Mwanza branch33%
Tasks due soon
Open board- HJReview
Fix CRM call logging
Overdue · 07 Nov 2026 · Hassan Juma
- AMTodo
Verify pending KYC files
Due 09 Nov 2026 · Amina Mushi
- JKIn progress
Close October books
Due 10 Nov 2026 · Joseph Kimaro
- NLTodo
Onboard two new agents
Due 13 Nov 2026 · Neema Lyimo
- RMTodo
Update leave policy
Due 22 Nov 2026 · Rehema Mollel
Top ideas
View all- 12
WhatsApp self-service for customers
Neema Lyimo
- 8
Paperless expense receipts
Joseph Kimaro
- 5
Friday learning hour
Rehema Mollel